THE SALESPERSON´S DEADLY SINS - PART 2

*   Arguing with the customer.

*   Referring the customer elsewhere.

*   Showing the customer too many items.

*   Addressing the customer by the wrong name.

*   Not knowing which products are on display.

*    Not knowing the prices.

*   Allowing one´s stress to have a bearing on the

     customer.

*   Rushing past the customer without looking at

     him/her.

*   Not realising when the customer whishes to make

     the purchase.