THE ONLY INCONVENIENCE IS THE CUSTOMER!

PRECONCEIVED IDEAS:

*   Customers never turn up when you need them.

*   Customers never show up in sequence, but

     always at the same time.

*   Customers know everything better.

*   Customers never have time.

*   Customers touch everything.

*   Customers do not know what they want.

*   Customers treat salespeople like servants.

*   Customers always want to haggle.

*   Customers are not loyal.

*   Customers are ungrateful.